Privacy Policy

BUILDEREST SOFTWARE ("BUILDEREST", "we", "us"), operated by Builderest LLC in Dallas–Fort Worth, Texas, respects your privacy. This policy explains what we collect through builderestsoftware.com and our client portal, and how we use it.

Information we collect

• Information you give us: name, email, phone, company, project details and any files you attach when you use our contact or Start-a-Project forms, create support tickets or communicate with us.
• Account information: if you are a client, the details needed to operate your portal account (name, email, role, company).
• Technical information: basic request data such as browser type and a salted, one-way hash of your IP address used only for spam and abuse prevention. We do not store raw IP addresses with form submissions.

How we use information

• To respond to inquiries and prepare proposals.
• To deliver projects, invoices, support and account notifications.
• To protect our services against spam, fraud and abuse.
• To improve our website and services.

We do not sell your personal information.

Service providers

We use trusted providers to operate our services, including hosting (Netlify), database, authentication and file storage (Supabase) and transactional email (Resend). They process data on our behalf under their own security and privacy commitments.

Data retention

We keep inquiry and project records for as long as needed to provide services and meet legal, tax and accounting obligations. You may ask us to delete information we no longer need.

Security

We use encryption in transit, role-based access control and database-level row security so each client can only access their own records. No system is perfectly secure, but we work to protect your information.

Your choices

You can request access, correction or deletion of your personal information by emailing info@builderestsoftware.com. You can unsubscribe from non-essential emails at any time.

Children

Our services are intended for businesses and are not directed to children under 13.

Changes

We may update this policy. The "last updated" date shows the latest version.

Contact

Builderest LLC · Dallas–Fort Worth, Texas · info@builderestsoftware.com